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            <h4 class="panel-title lead">QUALITY CONTROL OVERVIEW</h4>
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                <p>As an ambitious <em>Lithium Battery Manufacturer</em>, quality is not just a slogan, rather the lifeblood of SOTO. SOTO established the quality system strictly according to IS09001 standards, committed to the "Zero Defect" quality management system.</p>

                <p>QC department is responsible for the whole quality control work, from supply chain management to single transaction monitoring, from <em>Li Polymer Battery</em> Material Management to Packing & Delivering.</p>

                <p>Our quality management system includes:</p>

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                <li role="presentation" class="active"><a href="#IQC" aria-controls="IQC" role="tab" data-toggle="tab">IQC</a></li>
                <li role="presentation"><a href="#IPQC" aria-controls="IPQC" role="tab" data-toggle="tab">IPQC</a></li>
                <li role="presentation"><a href="#FQC" aria-controls="FQC" role="tab" data-toggle="tab">FQC</a></li>
                <li role="presentation"><a href="#PD" aria-controls="PD" role="tab" data-toggle="tab">Packing Delivering</a></li>
                <li role="presentation"><a href="#QCD" aria-controls="QCD" role="tab" data-toggle="tab">Quality Control Database</a></li>
                <li role="presentation"><a href="#RMAP" aria-controls="RMAP" role="tab" data-toggle="tab">RMA Procedures</a></li>
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                    <p>Our goal of IQC is to control the incoming inspection activities, to ensure that all materials of <em>Li Polymer Battery</em> and <em>Battery Pack</em> are A-class.</p>
                    <p>IQC department is responsible for the formulation of inspection standards and specifications and the quality assurance inspectors are responsible for incoming inspection, test, verify, and records.</p>
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                <div role="tabpanel" class="tab-pane" id="IPQC"><br>
                    <p>Our goal is of IPQC is to avoid the emergence of a large number of unqualified <em>Lithium Battery</em>, to prevent the unqualified products into the next process.</p>
                    <p>IPQC department is responsible for the confirmation of the first examination, the entire <em>Li Polymer Battery Manufacture</em> process, material, assembly operations, machine operation, production environment, and identify & statistic the defectives.</p>
                    <p>In the whole detection process, we have three 100% testing procedures. 1）after soldering tags, 2) grading, 3)after PCM assembled. </p>
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                <div role="tabpanel" class="tab-pane" id="FQC"><br>
                    <p>Our goal of FQC is to make sure that no off-grade <em>Li Polymer Battery</em> and <em>Battery Pack</em> out of our warehouse, that our every piece of <em>li Polymer Battery</em> which our customer received is A-class, and for a long-term business relationship, that our customer will not concern about <em>Lithium Battery</em> quality.</p>
                    <p>FQC department is responsible for the 100% testing, verify, and records, including Appearance Inspection, Testing Machine Examination.</p>
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                    <p><em>Lithium Battery</em> is sensitive item with high demands for packaging & delivering environments. SOTO comply strictly with the moisture proof, insulation, shake proof, fireproof requirements to ensure the arrivals of "Zero Defect" <em>Li Polymer Battery</em>, <em>Battery Pack</em> to our customers.</p>
                    <p>Moisture Proof: Omni-sealed packing.</p>
                    <p>Insulation: positive and negative electrode covered by insulation material.</p>
                    <p>Shake proof: special material for <em>Lithium Ion Battery</em>.</p>
                    <p>Fireproof: special fireproof case and fire label.</p>
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                <div role="tabpanel" class="tab-pane" id="QCD"><br>
                    <p>Strict quality control of our <em>Lithium Battery</em> production process is an effective way for SOTO to ensure customers of "Zero Defect" goods, and with our powerful IT system, real-time management of the quality control database is the most efficient backup. Detailed information of all incoming and outgoing goods will be uploaded to our <em>Lithium Battery</em> production records, including:</p>
                    <ul>
                        <li>Quality Control List, with detailed records of goods storage information</li>
                        <li>Samples returned and archived</li>
                        <li>Detailed information with photographs of the purchasing archived</li>
                        <li>Detailed information with photographs of the shipping archived</li>
                        <li>Substandard goods data archiving, with submission for inspection to the correspondent suppliers/procedures of the grading management system</li>
                        <p>Quality testing analytical measures/reports archived</p>
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                    <p>Furthermore, SOTO offers regular relevant study courses and experience sharing session to continuously strengthen its quality inspection function, which provides our quality inspection engineers with up-to-date expertise.</p>
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                    <p>SOTO guarantees a 12 months quality warranty, during which customers with doubts of our <em>Lithium Battery</em> quality shall comply with our RMA process in order for us to provide you with timely solutions.</p>

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                        <li>If you have doubts about <em>Li Polymer Battery</em> or <em>Battery Pack</em> supplied by us, please contact the corres pondent sales representatives and provide the following documents:
                        <p>1. Sales invoices and packing lists in order for us to obtain the detailed information of the relevant Lithium Battery from our quality control database.</p>
                        <p>2. Sending us failure reports by e-mail or fax in order for us to have official record of the complaints.</p>
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                        <li>SOTO committee to provide positive strategies and solutions/schemes to your problems within 24 hours after receiving the RMA application.</li>
                        <li>Sample inspection, we need customers to provide the Li Polymer Battery or Battery Pack in doubt, submit them to the third-party authority for testing and detailed analysis in order to find out the causes of quality problems, and thus provide more effective responses to quality risks.</li>
                        <li>If the <em>Lithium Batteries</em> are confirmed of defects, SOTO committee a full recall of goods and bear all the transportation costs.</li>
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                    <p>SOTO will keep real and detailed records for all return/inspection processes, implement relevant "Unqualified Goods Reports" and "Corrective and Preventive Reports" procedures, and archive internal control documents to prevent similar incidents from further happening.</p>
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            <h4 class="panel-title lead">Advandages</h4>
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                <li role="presentation" class="active"><a href="#PT" aria-controls="PT" role="tab" data-toggle="tab">Payment Terms</a></li>
                <li role="presentation"><a href="#Liability" aria-controls="Liability" role="tab" data-toggle="tab">Liability</a></li>
                <li role="presentation"><a href="#Timeliness" aria-controls="Timeliness" role="tab" data-toggle="tab">Timeliness</a></li>
                <li role="presentation"><a href="#LPS" aria-controls="LPS" role="tab" data-toggle="tab">Local Presence/Support</a></li>
                <li role="presentation"><a href="#AWP" aria-controls="AWP" role="tab" data-toggle="tab">All-win Partnership</a></li>
                <li role="presentation"><a href="#SSC" aria-controls="SSC" role="tab" data-toggle="tab">Safety Stock/Consignment</a></li>
                <li role="presentation"><a href="#OBP" aria-controls="OBP" role="tab" data-toggle="tab">Other Beneficial Policies</a></li>
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                <div role="tabpanel" class="tab-pane active" id="PT"><br>
                    <p>Based on our internal analysis system, we are able to offer open accounts with excellent conditions to those clients who can meet our transaction requirements, from the start of the business. This service is bringing significant advantage to the mutual business and helping to build trustful cooperation.</p>
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                <div role="tabpanel" class="tab-pane" id="Liability"><br>
                    <p>Part of our quality policy is prevention in all business activities and manufacturing steps. Although having excellent quality results in <em>Li Polymer Battery</em>, our company still has a large sense of liability and using various tools to protect our clients. <em>Li Polymer Battery</em> industry is a large field with many supply channels, from the bottom ones up to the first class suppliers and our mission is to work with clients closely on quality questions at any step of the <em>Custom Battery</em> and <em>Lithium Battery Pack</em> Manufacturing process, from design up to manufacturing and service level. Strategic and long term partnership could not be built without full trust and liability coverage.</p>
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                <div role="tabpanel" class="tab-pane" id="Timeliness"><br>
                     <p>Timeliness is very important for <em>Li Polymer battery</em> and Battery Pack production. This can be related to 3 points, reaction time, lead time and delivery time. We're 7-24 available, and we promise to response within 6 hours. Regarding the lead time, we have both quick turnaround production and normal production. For delivery time, after years finding, we have more than 100 shipping agents in our database, and we always cooperate with those who can deliver SOTO’s <em>Li Polymer Battery</em> and <em>Battery Pack</em> fast and cost less.</p>
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                <div role="tabpanel" class="tab-pane" id="LPS"><br>
                    <p>To be close to client and provide services of quality and engineering as well as sales on-site support they need in time is one of our market strategies. As only in this way support client can success, which may also benefit ourselves. Local presence also eliminate client's risks and speed up the communication.</p>
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                <div role="tabpanel" class="tab-pane" id="AWP"><br>
                    <p>SOTO is the extension of our customers, being part of the team and taking ownership in the time-to-market focus, helping to develop products, make them efficient and cost effective through manufacturing with our technology, our <em>Lithium Battery, Battery Pack</em>. We're creating the future together, and its then an All-win partnership. SOTO is not looking for profitable instant business, but long term business which may bring long term future partnership.</p>
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                <div role="tabpanel" class="tab-pane" id="SSC"><br>
                    <p>With the local presence advantage, we're able to run consignment agreement with our valuable clients for agreed projects to meet the quick reaction on requirement fluctuation and comfort with <em>Li Polymer Battery</em> and <em>Battery Pack</em> stock in hand anytime. </p>
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                <div role="tabpanel" class="tab-pane" id="OBP"><br>
                    <p>Our only goal for market is to support client's growth, and to be a successful partner for it. Large variety of support will include free <em>Lithium Battery</em> and <em>Battery Pack</em> samples submission, design service participation, materials selection, laboratory tests, etc. As a customer-oriented <em>Lithium Battery Manufacturer</em>, we set our processes to turn into reality each customer demand, even going above industrial standards.</p>
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